Legal notice

Welcome to Veyrava.

This Legal Notice provides important information regarding the ownership, operation, and use of the Veyrava online store.

Store Name: Veyrava

Website: https://veyrava.myshopify.com

Email: amalmkm8@gmail.com

Phone: +91 6282140474

Business Address:

Veyrava

Vayera, East Banglow

Nedumangad

Thiruvananthapuram, Kerala

PIN: 695541

India

Veyrava operates as an online retail business.

We may use third-party suppliers, fulfillment providers, logistics companies, courier services, payment service providers, and other service providers to source, process, pack, dispatch, deliver, and support orders placed through our website.

As part of our fulfillment operations, we may use vFulfill and its associated services for product sourcing, order processing, fulfillment, logistics, shipping, delivery, returns, and related services.

The use of third-party fulfillment or logistics providers does not change the fact that customers place their orders through Veyrava.

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, availability, and other information displayed on our website are accurate.

Product images are provided for illustration and may differ slightly from the actual product due to lighting, photography, screen settings, manufacturing variations, packaging changes, or other factors.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.

Some products available through Veyrava may be sourced or fulfilled through third-party suppliers and fulfillment partners.

Veyrava does not necessarily manufacture the products listed on our website.

Products may be stored, packaged, processed, or shipped by third-party fulfillment or logistics providers on behalf of Veyrava.

Where applicable, product packaging, labels, inserts, or shipping information may identify the relevant fulfillment or logistics provider.

All orders placed through our website are subject to product availability, payment confirmation, delivery serviceability, and acceptance by Veyrava.

We reserve the right to cancel or reject an order in circumstances including product unavailability, pricing errors, suspected fraudulent activity, incorrect customer information, delivery restrictions, or other operational reasons.

For prepaid orders that are cancelled by Veyrava, an eligible refund will be processed to the original payment method in accordance with our Return & Refund Policy.

Orders may be processed and fulfilled using third-party fulfillment and logistics partners.

Delivery times displayed on our website are estimates and may vary depending on the customer's location, product availability, fulfillment operations, courier services, weather, public holidays, transportation conditions, and other circumstances beyond our reasonable control.

For detailed information regarding shipping and delivery, please refer to our Shipping & Delivery Policy.

Returns, cancellations, replacements, and refunds are governed by our Return & Refund Policy.

Our standard return period is 5 days from delivery, subject to the conditions stated in our Return & Refund Policy.

Where applicable, third-party fulfillment providers may assist Veyrava with return pickup, product inspection, replacement, and refund processing.

Customers should not send products directly to any supplier or fulfillment provider unless Veyrava has provided specific return instructions.

Unless otherwise stated, the Veyrava name, logo, website content, text, graphics, designs, and other original materials displayed on this website are owned by or licensed to Veyrava.

Product names, trademarks, logos, images, and other intellectual property belonging to third parties remain the property of their respective owners.

Nothing on this website grants you a licence or right to use third-party intellectual property without appropriate authorization.

Veyrava may use third-party services including Shopify, payment gateways, vFulfill, courier companies, logistics providers, communication services, and other technology or business service providers.

These third parties may have their own terms, conditions, privacy policies, and service limitations.

We are not responsible for independent actions, technical failures, interruptions, or policies of third-party services that are outside our reasonable control.

Customers are responsible for providing accurate and complete information when placing an order, including:

- Full name

- Correct delivery address

- PIN code

- Valid phone number

- Valid email address

- Any other information required for successful delivery

Veyrava is not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete information provided by the customer.

Veyrava reserves the right to cancel, restrict, or refuse orders where we reasonably suspect fraudulent activity, payment abuse, misuse of promotional offers, repeated refusal of legitimate deliveries, or other abusive activity.

We may also restrict access to certain payment or delivery methods, including Cash on Delivery, where necessary to protect our business and customers.

To the maximum extent permitted by applicable law, Veyrava shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website, delays in delivery, third-party service interruptions, or circumstances beyond our reasonable control.

Nothing in this Legal Notice limits or excludes any consumer rights or liability that cannot legally be limited or excluded under applicable Indian law.

Veyrava shall not be responsible for delays or failure to perform its obligations where caused by circumstances beyond our reasonable control, including natural disasters, severe weather, government restrictions, strikes, transportation disruptions, technical failures, epidemics, war, civil disturbances, or major logistics disruptions.

Customer information may be shared with trusted third-party service providers when necessary to process payments, fulfil orders, arrange shipping, provide customer support, process returns, or otherwise provide services associated with your purchase.

Such processing is subject to our Privacy Policy and applicable law.

This Legal Notice and the use of the Veyrava website shall be governed by the applicable laws of India.

Any dispute arising from the use of our website or purchase of products from Veyrava shall be subject to the jurisdiction of the appropriate courts and authorities in India.

Nothing in this Legal Notice is intended to restrict, remove, or exclude any rights or remedies available to consumers under applicable Indian consumer-protection laws.

Veyrava may update or modify this Legal Notice from time to time.

Any changes will be published on this page with an updated "Last Updated" date.

For questions, complaints, legal notices, or other concerns regarding Veyrava, please contact us:

Email: amalmkm8@gmail.com

Phone: +91 6282140474

Website: https://veyrava.myshopify.com

Customer Support Hours:

Monday to Sunday

10:00 AM – 9:00 PM (IST)